How do I get product pricing?
In the US, Baxa product pricing is negotiated through contracts with Group Purchasing Organizations (GPOs). Contact Baxa Customer Support at 800-567-BAXA for your contracted pricing. Outside the US, Baxa Ltd or our individual distributors and agents handle product pricing in their respective territories. Please contact your local distributor by visiting the Contact Us section for specific product pricing and availability.How do I find out about ordering products electronically?
Our Web site does not currently support online ordering. US customers may purchase Baxa products electronically using EDI (electronic data interchange), or through Global Healthcare Exchange (GHX). For more information on EDI transactions, contact our EDI Manager. For more information on GHX transactions, contact www.ghx.com. In other countries, distributors and agents manage product availability. Contact your local agent for more information.Where do I find product information?
Our online catalog features detailed product and ordering information on Baxa products, including product data sheets. For technical reports, case studies, FAQs and other product information, go to Help. If you would like a copy of the current Baxa catalog or other product information, please visit our Products section.What are Baxa Bucks?
Baxa Bucks are incentive coupons for frequent customers of Baxa products. Some of the most popular Baxa products feature these coupons. Coupons may be redeemed for free Baxa product, or premiums such as T-shirts and backpacks. See our Baxa Bucks Catalog for more information. Sorry, this program is available only to customers in the US and Canada.What is Baxa Corporation's return policy?
US and Canadian customers must contact Baxa Customer Support for a return authorization prior to returning product. Returned product must be unused and undamaged. We do not accept returns on shipments ordered 6 months or more prior to the date of the return request. Outside the US and Canada, contact your local representative for specific return policy details.Materials of Construction
The materials used in producing and packaging Baxa disposable products meet all market requirements for form, fit and function, and are chosen for the least impact on the environment when they are burned or disposed. Most of Baxa Corporation’s products also meet the stringent disposal requirements for the European Union (note that a few products are not sold in the EU, but still meet applicable requirements). Baxa products comply to the European Waste Electrical and Electronics Equipment Directive, and the company’s products incorporate recycling codes wherever possible. Click here for a list of materials of construction and their applicable recycling information, or check the current product catalog.Baxa Certifications
Baxa demonstrates its commitment to quality through our certification to global quality standards. Our products are manufactured in accordance with the US Food and Drug Administration’s (FDA) medical device regulation, ISO 13485:2003, the Medical Device Directive 93/42/EEC (MDD) and Canadian medical device regulations. View a copy of our certificate.Applicable products meet the standards for UL and CSA certification. Baxa products comply to the European Waste Electrical and Electronics Equipment Directive.
