Legal and Policy Statements

We strive to provide the latest technology for solutions in healthcare to streamline pharmacy operations and improve patient safety. The Baxa Web site provides detailed information on Baxa product specifications, Technical Papers, Instructions for Use, Policy and Procedure Guidelines and more. The following are the policies and guidelines that govern the development of Web site information and other Baxa collateral and/or guide our daily operations.

If you have questions or concerns about the statements within this section, or your interactions with this Web site, contact us here or at 800.567.BAXA (2292), or by writing:

Baxa Corporation
14445 Grasslands Drive
Englewood, CO 80112
Attention: Marketing Department





RETURNED GOODS POLICY

Contact Baxa Customer Support immediately to report dissatisfaction with Baxa Products and to receive a Returned Goods Authorization (RGA). Baxa Corporation will do everything possible to resolve the issue. No returns are accepted without prior approval. Products must be returned unused and in undamaged condition. No returns are accepted on shipments ordered six (6) months or more prior to the date of the return request. The customer is responsible for return freight charges, except where the return is due to Baxa shipping error. A restocking fee may be charged for returns due to customer ordering error or overstocking.